Check the business behind the website

Section 1 of 4 · 1 min read

Look for the pharmacy’s legal name, physical address and registration number. Search the official register yourself, then match those details to the website. A copied logo or a registration number belonging to another business is not verification.

The GPhC regulates pharmacies in Great Britain. In Northern Ireland, use the Pharmaceutical Society of Northern Ireland. Check the prescribing service as well as the dispensing pharmacy if they are separate organisations.

Understand the assessment

Section 2 of 4 · 1 min read

Prescription-only treatment needs a valid prescription. The assessment should consider your circumstances, other medicines and relevant health history. An offer that bypasses assessment is a reason to stop and check, not a convenient shortcut.

Write down who can answer clinical questions before and after supply. A customer-service chat alone does not tell you who is responsible for prescribing or follow-up.

Look beyond a comparison badge

Section 3 of 4 · 1 min read

A price comparison can help you find and organise listings, but it cannot promise that a provider is appropriate for you. Independently check registration and current details before making a decision. Read how the comparison service checks pharmacies and whether it earns referral income.

Be particularly cautious of messages asking you to pay a personal account, buy through social media, or accept an unlabelled product. Do not use a medicine if you cannot establish what it is and where it came from.

Keep a useful record

Section 4 of 4 · 1 min read

Save the pharmacy’s contact details, your prescription, order confirmation and the product information supplied. If a delivery seems wrong, damaged or inconsistent with the prescription, contact the pharmacy before using it. Medicine concerns can also be reported through the MHRA Yellow Card service.

Your pharmacy check

Use this as a reminder, not a certification or a guarantee of safety.

0 of 6 reminders checked. Your choices are not saved.

Turn information into a plan

Five questions to take with you

Tick a question when you have an answer. These reminders stay on this page and are not saved.

0 of 5 questions answered

Build an appointment plan →

Your questions, answered

Does a pharmacy appearing on Monj prove it is right for me?

A listing is a starting point for checking an offer, not an individual suitability assessment. Review the source’s method, independently check the dispensing pharmacy’s identity and ask the prescriber about your circumstances. Neither price rank nor a comparison link guarantees a prescription.

Answer link

What if the prescriber and pharmacy are different businesses?

Ask which business handles the clinical assessment, which dispenses and which takes payment. Keep contact details for both and clarify who investigates a concern. A clear division of roles helps you direct a medicine question or order problem to the appropriate team.

Answer link

Should I trust a registration number shown in a website footer?

Treat it as information to verify, not a completed check. Open the relevant official register independently and match the listed pharmacy details to the business you are using. If the identity or address does not align, resolve the discrepancy before paying.

Answer link

Sources & further reading

Source material checked 20 October 2026. Follow the original publication to check current arrangements. The source labels describe the publisher; they are not a quality rating.

Explore the full source library → · How we use evidence →